Luma
A companion
who knows you.
Luma is the backbone of Parent Heart. Not a chatbot that starts from scratch. But a quiet companion who knows your themes, your exercises, your escalation patterns and, if you want, those of your partner too.
Small. Quiet. Awake. Holds the light when things get dark for you.
Account and history on EU servers
No ads, no data sharing
Fully deletable at any time
No training data from your chats
What happens to your messages?
We use your words for one thing only: so Luma understands you better. For the reply your message goes to OpenAI (processing may happen in the USA), never your child's name. Details in our privacy policy.
01 The backbone
Context that grows
with every session.
That's the difference between a generic AI chat and a companion who knows what you're working on right now.
02 The two decisive moments
Before. And after.
Escalation doesn't come out of nowhere. It has a warning sign — and it has an echo. That's exactly where Luma stands ready.
In the warning phase.
You feel it's about to tip over. One sentence to Luma is enough: “I'm tense." Luma knows your patterns and suggests exactly the 60-second exercise that worked best for you last time, instead of ten suggestions.
- · Recognizes your recurring triggers
- · Suggests one option, not ten
- · Two sentences are enough, no long explanations
After the moment.
If it happened anyway, Luma helps you not to sink into guilt but to make sense of the moment. What came before? What set it off? What will you take away next time? And how do you make repair with your child?
- · A short debrief, not an interrogation
- · Links the moment to your patterns
- · Suggests repair phrases that fit the two of you
03 Clear words
No fluff.
Sometimes a headwind too.
You don't get therapy. You get a sparring partner for the moment.
04 How Luma works
How a chat window
becomes a companion.
Always at hand
Luma sits as a quiet dot at the edge of your dashboard. One tap, one sentence, and you never have to explain who you are first.
Reasoning
Luma thinks one step ahead. Instead of matching keywords to templates, Luma connects your themes, exercises and test results into a coherent next step.
Couple context
When you invite your partner, Luma knows their themes too and builds bridges instead of trenches. What gets shared is up to the two of you.
05 Privacy that earns the word
Your most private
words stay yours.
Your account, notes and history sit on servers in the EU.For the answer itself we work with an AI provider. What gets sent is your message plus a brief context: your first name, so Luma can address you, and a summary of how you use the app. Never your child's name.No training data: your conversations never feed model training.Encrypted in transit and at rest, accessible only through your account.You can delete your history and your account completely at any time.
Our own model on European infrastructure remains the goal. As long as we don't run it, we won't claim it here either.
06 The philosophy
Small steps are
good enough.
Luma won't push you toward your fifth exercise of the day. Luma won't shame you either if you've been away for three days.
Instead, Luma remembers where you left off and meets you where you are. A breathing exercise. A sentence to your child. A new attempt tomorrow morning.
07 How Luma holds it all together
The quiet backbone
of every feature.
Mental Analysis
Your test results flow directly into every dialogue.
To the analysisExercises & Training
Luma knows which exercises you've done and which you've skipped.
See featuresProgress
Luma sees what's changing and gently reflects it back to you.
To the methodPartner mode
Shared themes, separate privacy: Luma mediates between the two of you.
Invite partnerCommon objections
We've had them too.
From conversations with parents who were skeptical at first and today wouldn't want to be without Luma.
“Asking a bot first in a tense situation, that feels wrong."
Understandable. That's why you prepared Luma before the moment. When it tips over, you don't need to explain who you are. Luma already knows. One sentence is enough.
“This feels artificial."
Luma doesn't replace a person. Luma is a quiet tool for the seconds when no one else is within reach, and a mirror for the minutes afterward.
“What happens to my private words?"
They sit encrypted on servers in the EU. For the answer, your message goes to our AI provider together with a brief context and without names. None of it is used to train models, and you can delete everything at any time. Exactly who is involved is spelled out in our privacy policy.
“I don't want feel-good answers."
You won't get them. Luma will set you straight with respect when needed. Reasoning instead of reflex.
Try it quietly.
Get to know Luma.
In seven minutes.
Start with the Mental Analysis. Luma reads along, learns your themes and is already there at the first real escalation moment.
Luma is a mindful AI companion and does not replace therapy. In acute crises, please reach out to professionals.